Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Laura Rogers

Laura Rogers

November 5, 2024

5  out of  5
rating by Laura Rogers
"I have been with Dale and her team for over 10 yrs. Everyone in the office is wonderful. They are quick to answer my questions and filing a claim has been easy. With the changes I have made over the years with new cars, adding coverages and helping some family members sign up with Dale, I am more than satisfied with the team. Signing up with Dale was a great move."
We responded:
"Laura, thank you so much for your kind thoughts and words. It was a lucky day when Jennifer brought your family to our insurance agency. You have been a wonderful (policyholder) and referred many people to us and we are so grateful for your support and your confidence in us. Blessings always."
Profile photo of Mollie Long

Mollie Long

October 31, 2024

5  out of  5
rating by Mollie Long
"The most friendly and personable office I have been too!!"
We responded:
"Molly, thank you so much for your kind words. We take that very seriously and our goal is to make everybody feel comfortable as they take on important decisions."
Profile photo of Dustin Deal

Dustin Deal

October 23, 2024

5  out of  5
rating by Dustin Deal
"Clayton is the person to see if you need insurance . One of the best to ever do it."
We responded:
"Dustin, thank you so much for your wonderful comment. I am so proud of Clay and all of my team members because they all care so much about the way we take care of our policyholders."
Profile photo of brad davis

brad davis

October 23, 2024

5  out of  5
rating by brad davis
"Clay did a great job helping me with quotes."
We responded:
"Brad, thank you so much for taking the time to give us a wonderful review. I am so proud of Clay and all of my team members. We all really care about how we take care of our policyholders."
Profile photo of Erin Davis

Erin Davis

October 23, 2024

5  out of  5
rating by Erin Davis
"Great staff and customer service Thank you Clayton Kennedy for your help"
We responded:
"Erin, thank you so much for your kind words and wonderful review. I am very proud of Clay and all of my team members because they serve from the heart."
Profile photo of Dave Vernot

Dave Vernot

October 16, 2024

5  out of  5
rating by Dave Vernot
"Clayton Kennedy provided excellent service helping me with my insurance policies"
We responded:
"Dave! How kind of you. Thank you for your wonderful review. Clay is a fabulous team member and really cares about doing the right thing for our policy holders."
Profile photo of Clayton Kennedy

Clayton Kennedy

October 10, 2024

5  out of  5
rating by Clayton Kennedy
"Great staff! Great service!"
We responded:
"Thank you so much for your kind review. It’s wonderful to have such a long time. (policyholder) continue to give us great reviews a through all of these years."
Profile photo of Jennifer & Bob Effler

Jennifer & Bob Effler

October 10, 2024

5  out of  5
rating by Jennifer & Bob Effler
"The office team is simply the best!!"
We responded:
"Jennifer and Bob, thank you for the wonderful review. Everyone here at Dale Clabaugh State Farm insurance cares so much about our policyholders. Thank you being our insured for so many years!"
Profile photo of Matthew Billings

Matthew Billings

August 8, 2024

5  out of  5
rating by Matthew Billings
"Awesome staff and agency"
We responded:
"Matthew, thank you so very much for your kind review. Your words make us want to do a little bit better every day! Thank you again."
Profile photo of Gina Hilderbrand

Gina Hilderbrand

June 21, 2024

5  out of  5
rating by Gina Hilderbrand
"I am so happy that I made a phone call to State Farm yesterday. I am saving over $4,800 a year switching my homeowner and auto policies. This is no exaggeration! Not only am I pleased with the savings, but the service was amazing! Clay provided quotes quickly, he answered all of my questions, he was quick to respond to all my requests and my binder policies were emailed so fast once I made the decision. I didn't realize that switching to State Farm would be so easy and and provide such a significant cost savings. If you think you are paying too much for insurance, I highly recommend that you call State Farm for a quote."
We responded:
"Gina, you so much for this wonderful review. We are so pleased that you joined our State Farm family. Clay Kennedy is amazing! He is thorough and thoughtful and so efficient. We look forward to a very long and happy relationship with you. Please know that you can call on Clay and our whole team for your insurance services. Thank you again for your kind remarks. ☺️"
Profile photo of James McMorrow

James McMorrow

January 4, 2024

5  out of  5
rating by James McMorrow
"Awesome service from anyone that I have ever dealt with in this office!!! Last but not least, Clay Kennedy helped me to resolve an unexpected MDOT case that showed up at the last minute; Clay resolved the case in 10 minutes, saving me a trip to the dreaded MDOT. Thank you Clay!!!"
We responded:
"James, thank you so very much for your kind words, your high praise, and most of all for allowing us to serve your insurance needs. Cheers to 2024, hope it’s the best year yet for you and yours."
Profile photo of Samir Morrar

Samir Morrar

December 6, 2023

5  out of  5
rating by Samir Morrar
"Great agency ! Help me so much over the years Clayton and Jennifer are the best I highly recommend them for their excellent and caring work Sam"
We responded:
"Sam, Thank you very much for your kind words. I agree, our agency team is remarkable, and we care so much about our policyholders. We are thankful for your business and for your wonderful review, it means the world to us all. Cheers Dale"
Profile photo of Iris Nbs

Iris Nbs

August 28, 2023

5  out of  5
rating by Iris Nbs
"Very well assisted by Clayton!! Best service."
We responded:
"Thank you so much for sharing your experience with Clay Kennedy! We are so proud to have him on our team. Clay is professional, knowledgeable and always provides kind, personal attention. Please call on Clay again, as the need arises!"
Profile photo of Andrew Fessler

Andrew Fessler

August 21, 2023

5  out of  5
rating by Andrew Fessler
"Dale and Jennifer are the best! They are always willing to work with you, and the customer service they provide is exceptional. I will never shop my insurance."
We responded:
"Thank you so very much, Andrew. It is always our pleasure to work personally with our wonderful policyholders :-) Please call on us anytime, we love to help!"
Profile photo of Mindy Kozlowski

Mindy Kozlowski

February 5, 2022

5  out of  5
rating by Mindy Kozlowski
"This office provided our family with expert service for the 16 years we lived in Maryland! We recently moved out of state so the team can no longer handle our insurance. However, they greatly assisted us during the transition and even after we were no longer clients. We really appreciate Dale and Jennifer’s expertise, professionalism and dedication!"
We responded:
"Mindy, thank you so very much for your kind words. It really means a lot to us that our policy holders know how much we care. We will continue to strive to give you and everyone are very best efforts."
Profile photo of Hannah Galaviz

Hannah Galaviz

October 6, 2021

5  out of  5
rating by Hannah Galaviz
"Dale and Jennifer, her associate have our loyalty due to years of exceptional service and genuine care in supporting our home, auto and life insurance needs! I don't even have to ask and every effort is made to assure the best rates there are to offer. They feel like family!"
We responded:
"Hannah! You could not have said anything kinder. Thank you so much for your generous words. We really do try to make all of our policyholders feel that we treat them like our family and best friends."
Profile photo of Joe Pfister

Joe Pfister

April 30, 2021

5  out of  5
rating by Joe Pfister
"Dale and Jennifer are great! They are always willing to answer any questions or lend a hand in any of your insurance needs. They never make you feel like just another client, they want what is best for you as if you were family!"
We responded:
"Joe, thank you for your confidence and kindness! You held up a mirror and reflected what we try to accomplish with and for each of our policyholders. I trust you will always tell us if we ever fail to meet your expectations. Thank you again for your kind words. Dale :-)"
Profile photo of Jennifer Morehead

Jennifer Morehead

March 22, 2021

5  out of  5
rating by Jennifer Morehead
"Absolutely friendly! The ladies here especially (please don’t get mad i spell it wrong) Lena, she is super amazing and totally understanding!!!"
We responded:
"Jennifer, thank you for your kind words and support. I have to agree, Lima, has amazing empathy and a heart for service!"
Profile photo of Limarie Ramos

Limarie Ramos

February 4, 2021

5  out of  5
rating by Limarie Ramos
"Phenomenal one on one service. The staff is not only very professional and knowledgeable but super caring. I feel like family here."
We responded:
"Thank you my dear, we like to consider our policyholders friends and family. We hope that our impact through insurance services helps to make your choices more understandable and pleasant."
Profile photo of Jenn Dinterman

Jenn Dinterman

January 3, 2021

5  out of  5
rating by Jenn Dinterman
"What wonderful people to work with! It was such an easy process. Thanks for everything!"
We responded:
"Thank you Jenn for your kind words. We hope that we will always make your experience top-notch."
Profile photo of John Merten

John Merten

December 7, 2020

5  out of  5
rating by John Merten
"Great service. These guys go the extra mile to help!"
We responded:
"Thank you, John! I will share your kind words with Jennifer and Limarie. Cheers, Dale"
Profile photo of Jennifer & Bob Effler

Jennifer & Bob Effler

October 13, 2020

5  out of  5
rating by Jennifer & Bob Effler
"Best State Farm office around! They will go out of their way to assist you!"
We responded:
"Thank you, Bob and Jennifer! We are so pleased to serve your insurance needs. Cheers, Dale"
Profile photo of Mark D

Mark D

September 14, 2020

5  out of  5
rating by Mark D
"Dale is a pleasure to speak with. Exceptional customer service...which is practically impossible to find, these days!"
We responded:
"Thank you Mark! It was a pleasure doing business with you today and arranging for additional storage space. The service and product line of Walkersville self storage is exemplary. You, and managers Keith and Heather are fabulous to work with. You are make the process of acquiring and utilizing self storage amazingly simple. Cheers and thanks."
Profile photo of Maggie Weik Lee

Maggie Weik Lee

October 22, 2019

5  out of  5
rating by Maggie Weik Lee
"Amazing service that makes you feel like family. Thank you Ms. Dale!"
We responded:
"Maggie, thank you so much for your kind words. My team and I love to take care of our policyholders. And, we’re always interested In the community activities that they support. We look forward to joining you and the Police Association again in 2020."